How we handle your information, and the choices available to you.
Updated November 3, 2026This policy explains how Playtime Felts handles personal information when you browse our website, request free printables, contact us, purchase resources, or use the member area. Our services are intended for adult purchasers, parents, and educators.
We collect information you choose to provide, such as your name, email address, phone number, billing or shipping address, account details, order information, and support messages. Payment providers process payment details. Please do not send card numbers, passwords, or sensitive information through our contact form. Some information is needed to deliver a purchase or respond to a request.
We may collect device, browser, IP address, approximate location, page activity, and email interaction information through cookies and similar technologies. This helps operate the site, maintain accounts, understand usage, and improve communications. You can manage cookies in your browser; blocking essential cookies may affect login or other features.
We use information to process orders, deliver files, provide membership access, manage accounts, answer questions, send service notices, maintain security, prevent fraud, and meet legal obligations. We use marketing preferences to send requested newsletters, teaching ideas, and offers. You can unsubscribe from marketing emails using the link in each email. Necessary order and account messages may continue.
We share information as needed with providers that help operate our business, including website and email hosting, payment processing, cloud file storage, customer support, analytics, and shipping. The new website and member area use Systeme.io; some downloadable resources use Google Drive. Our existing store has used Shopify. Information may also be disclosed when you direct us to do so, to comply with law, protect rights and security, or as part of a business transfer.
Our existing store policy describes sharing contact identifiers, purchase information, and usage data with marketing partners, including sharing or sales as defined by certain privacy laws. Where applicable, you may request an opt-out of sale, sharing, or targeted advertising through our contact form. We honor applicable privacy rights and browser signals where required by law. Cookie and advertising practices may differ between our existing store, this site, and linked platforms.
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information; restrict processing; withdraw consent; or opt out of certain uses. Contact us to make a request or appeal a decision. We may need to verify your identity or an authorized agent’s permission. We will respond as required by applicable law and will not discriminate against you for exercising your rights. You may also complain to your local data protection authority.
We do not knowingly collect personal information from children. Parents and educators should use their own details when creating accounts or requesting resources. If a child has provided information, contact us so we can review and delete it as appropriate.
We use safeguards to protect information, but no system can guarantee absolute security. Keep account credentials private. We retain information as needed to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention depends on the information and its purpose.
Our providers may store or process information outside your country. Where required, applicable transfer safeguards are used. Links to external websites, social platforms, and shops are governed by those services’ privacy policies. Review their policies before sharing information.
We may update this policy as our services or practices change and will revise the date shown here. For privacy requests, use our contact form, email info@playtimefelts.com, or call +1 334-500-4001. Write to Playtime Felts, 104 Apple Ave ste 3, Dothan, AL 36303, United States.