Playtime Felts — Little pieces. Big storytelling.
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Terms of Service

Clear details for shopping, downloading, and using your Playtime Felts resources.

Updated November 3, 2026

Using our website

Playtime Felts operates this website and provides printable learning resources, memberships, and links to physical products. By using our services or making a purchase, you agree to these terms and the policies linked below. Purchases and account registration must be made by an adult. Use our website and resources only for lawful purposes.

Products and digital downloads

Read the offer description before purchasing. Digital products are downloadable files; no physical item is shipped unless the listing expressly describes a physical product. Felt boards, printers, laminators, craft supplies, and styling props shown in examples are not included unless stated. Printed colors and finished results vary with your printer, paper, screen, and preparation.

Personal and classroom use

Unless a product expressly includes a different license, downloads are for your own household or classroom. You may print and prepare pieces for those uses. You may not resell, redistribute, share download links, upload files to public sites, or use the artwork for commercial products. Copyright remains with Playtime Felts or its licensors.

Memberships and renewal

Storytime Club access, billing, renewal, and cancellation are explained in our Member Terms. Review the price, billing interval, and included resources shown at checkout before subscribing. Physical felt sets and craft supplies are sold separately.

Returns and order problems

Due to the nature of our items, we don’t accept returns, exchanges, or changes after delivery. Many items, including precut felt sets and digital downloads, are made to order or instantly accessible. If we sent the wrong physical item, message us within 48 hours of delivery with a photo. We’ll send the correct item, and you’re welcome to keep the one sent by mistake. Membership payments are nonrefundable. These policies do not limit rights that cannot be excluded under applicable law.

Orders, prices, and account details

Please provide accurate contact, billing, and shipping information and keep your account details current. Prices and availability may change. We may correct errors or decline or cancel an order, including suspected fraud or unauthorized resale. If an order is affected, we will use the contact details you supplied. Shipping costs and delivery estimates, where applicable, appear at checkout.

Third-party websites and tools

Links may lead to services operated by other businesses. Their own terms, privacy practices, payment arrangements, and order policies apply to transactions completed there. Review those details before purchasing. We do not control third-party websites or tools.

Acceptable use and submissions

Do not misuse accounts, collect other users’ information, bypass security, transmit harmful code, or post unlawful or infringing content. You are responsible for information and materials you submit and for having permission to share them. We may remove unlawful content or suspend access for violations of these terms.

Availability and responsibility

We aim to provide accurate information and reliable access, but cannot promise uninterrupted or error-free service. Resources are educational tools and do not guarantee a particular learning outcome. To the extent permitted by law, services are provided as available, without implied warranties, and Playtime Felts is not liable for indirect or consequential losses. Any limitation applies only to the extent permitted by applicable law.

General terms

These terms and linked policies govern use of the site. If a provision is unenforceable, the remaining provisions continue to apply. Failure to enforce a provision does not waive it. Applicable United States law governs, subject to any mandatory protections that apply where you live. We may update these terms and will post the revised date here.

Questions about these terms

Use our contact form or call +1 334-500-4001. Playtime Felts, 104 Apple Ave ste 3, Dothan, AL 36303, United States. Business hours: Monday–Friday, 9am–3pm Central.